What's the Difference Between Kitted and Smart Bulk Orders?

When you’re automating amenity restocking with sojo, you’ve got two ways to receive your products: Kitted Orders and Smart Bulk Orders. Both options keep your properties guest-ready and your team moving fast—but they’re designed for different operational needs.

👜 Kitted Orders: Turnkey & Turn-Day Ready

Kitted orders are pre-packed, labeled, and ready to roll. Each kit includes everything needed for a specific reservation, packed together in a labeled mailer bag.

What’s inside?

• Every amenity item for that reservation
• Label with the property name and installation date

Who’s it for?

Anyone who wants simplicity on install day. Your housekeeper grabs the bag, walks into the property, and stocks everything—no sorting, no second-guessing.

You’ve got 12 properties turning over on Friday. You get 12 labeled bags. Each one is a grab-and-go kit that makes turn day suck less.

📦 Smart Bulk Orders: Operational Efficiency, Delivered

Smart bulk orders are bulk shipments of exactly what you need for the week ahead—no labeling or sorting by property.

What’s included?

• The exact quantities of each product needed across all your upcoming reservations
• Delivered weekly (for clients on a weekly delivery plan)

Who’s it for?

Larger or more centralized operations with warehouse space or dedicated install teams who prefer to manage distribution internally.

You’ve got 40 properties with guests arriving next week. sojo sends one big box with:

• 78 shampoo bottles
• 45 sponge packs
• 62 trash bag rolls

Your ops team uses your internal workflow to stock properties as needed.

TL;DR