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UPS Tracking for Commercial Addresses

Set Up and Manage Your Account

  • Use UPS My Choice® for Business: Register for this free dashboard to gain shared visibility into inbound, outbound, and third-party shipments.
  • Turn on delivery alerts: Receive real-time status updates and exception notifications so you can track packages before they arrive. 
  • Manage team access: Add employees to your company profile so multiple staff members can track and handle packages without relying on manual updates. 

Clearly Define Business Hours and Access

  • Know commercial delivery windows: Traditional commercial delivery attempts typically occur between 8:00 AM and 5:00 PM.
  • Keep receiving areas accessible: Ensure loading docks, back doors, or front desks are clearly marked, unblocked, and open during standard business hours. If your business has unique or restricted hours, communicate these clearly in your shipping address details or profile, though drivers try to accommodate rather than guarantee custom times.