---
title: Understanding Shipping Manifests
description: shipping, manifest
---

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# Understanding Shipping Manifests

We've made some improvements to your sojo Shipment Manifests for a smoother experience, designed to provide a clearer understanding of your shipment details, ensure all information on the manifest is correct and up-to-date, and make it easier to find all the information you need.

#### What’s New?

- **Improved Shipping Address Display:** The shipping address space is more clearly visible, making it easier to identify who the recipient is and with the ability to add up to five recipient addresses.
- **Shipment Number:** The shipment number is now displayed on invoices for easy reference!
- **Enhanced Order Information:** The order number and listing name are now included in the shipment details, providing better context and traceability. 
    - You can find the shipment number listed on the top right for reference, and on the invoice. Under “Order Type,” SO is the reservation kit.
    - Shipment boxes now come labeled with a box number that matches what is on the shipment manifest.
    - The manifest breaks down install, or guest departure, date by property to make it easier to reconcile against reservation reports.
- **Clearer Tracking Information:** The tracking number is now displayed more prominently, making it easier to monitor the progress of your shipment.

![shipment-invoice1](https://help.getsojo.com/hs-fs/hubfs/shipment-invoice1.jpg?width=670&height=484&name=shipment-invoice1.jpg)

![shipment-invoice2](https://help.getsojo.com/hs-fs/hubfs/shipment-invoice2.jpg?width=670&height=484&name=shipment-invoice2.jpg)

![shipment-invoice3](https://help.getsojo.com/hs-fs/hubfs/shipment-invoice3.jpg?width=670&height=315&name=shipment-invoice3.jpg)

![shipment-invoice4](https://help.getsojo.com/hs-fs/hubfs/shipment-invoice4.jpg?width=670&height=315&name=shipment-invoice4.jpg)

![shipment-invoice5](https://help.getsojo.com/hs-fs/hubfs/shipment-invoice5.jpg?width=670&height=315&name=shipment-invoice5.jpg)

![shipment-invoice6](https://help.getsojo.com/hs-fs/hubfs/shipment-invoice6.jpg?width=670&height=315&name=shipment-invoice6.jpg)

#### **Your Monthly Invoice Summary Email**

![Screenshot 2026-06-12 at 3.53.53 PM](https://help.getsojo.com/hs-fs/hubfs/Screenshot%202026-06-12%20at%203.53.53%20PM.png?width=670&height=290&name=Screenshot%202026-06-12%20at%203.53.53%20PM.png)  
Each month, sojo sends an automated End of Month Invoice Details Report. This email provides a snapshot of all invoices issued during the prior month — a quick reference for your records and reconciliation.

**What if the report is blank?**

If you didn't receive any sojo invoices in the prior month (for example, if no orders were placed or fulfilled), the attached report will be empty. That's completely normal — it simply means there was no invoice activity to report for that period. No action is needed on your end.

Questions about a specific invoice or charge? Just reply to any sojo billing email or reach out to your CSM and we'll sort it out.

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