Make sojo Smarter with Custom Fields or Local Offices in Track

When your property management system talks to sojo, good things happen. And when you feed it more property-specific data? Even better.

If you’re using Track as your PMS, you’ve got two powerful ways to make sojo smarter:

• Add Custom Fields to units or unit types

• Or assign a Local Office to each property

Both methods help us automate with precision—getting the right kits to the right place, using the right products, and billing the right way.

Why It Matters

Here’s how other property managers are already using these tools:

• Cleaner assignments
  Route orders to the correct cleaning team based on the property’s assigned cleaner.

• Appliance types
  Flag whether a home has a Keurig or drip coffee maker—so we send the correct coffee: K-Cups or ground coffee.

• Property categories
  Identify homes that fall into unique groups—like luxury listings or pet-friendly properties—so they receive tailored kits and treatment.

• Shipping and billing logic
  Use Local Offices to help us determine:

  • Where to ship

  • Which payment method to use

  • Which product selection list or kit configuration applies

Two Ways to Feed sojo More Data

• Custom Fields
  Custom Fields in Track allow you to tag units with specific attributes that matter to your operations (and ours).
  👉 Learn how to create Custom Fields in Track

• Local Offices
  Local Offices can be assigned to units or nodes to help organize your portfolio and drive automation logic across shipping, billing, and product selection.
  👉 Learn how to set up Local Offices in Track

Pro Tip: More Data = Smarter Automation

Whether you use Custom Fields, Local Offices, or both, these tools help sojo do more of the work for you—with fewer errors, fewer manual touchpoints, and a better guest experience from start to finish.